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Customer Activity Triggers (CAT) |
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“One piece of timely information is worth one thousand expert opinions” |
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Acquiring customers is an expensive process. Maximising your existing customer relationships is cheaper, quicker, more profitable and creates customer loyalty. Unfortunately, you can only keep your finger on the button with the information you have at hand. How your customer conducts their business elsewhere remains an unknown to you and your strategies. |
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CAT delivers pro-active, event-driven triggers of your customer's credit activity allowing you to monitor your current customers for key credit-related events that may happen in their lives, enabling you to review and re-assess your relationship and customer value proposition. |
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CAT allows you to define your own customised rules, so you can monitor key events that would encourage you to review your relationship and pro-actively manage your customer. |
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Your can choose when to be notified. You can receive a file of all changed records on a weekly, fortnightly, monthly or quarterly basis. |
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We will send you a file of all customers where your rules trigger a change to your customer's profile. We will submit this to you via email, secure FTP site or CD Rom. |
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The only piece of information you can not monitor is enquiries made by other lenders. All other sources of information can be monitored. |
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CAT empowers you to manage your customers more pro-actively then ever before, allowing you to react to your customers needs without your customer even asking. |
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CAT significantly increases profitability through cross-sell and up-sell, reduces loss through improved collections strategies, reduces cost through targeted customer management and creates loyalty of your customer base. |
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For more information on Customer Activity Triggers click here. |
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