Tag: fraud

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Get in gear for Open Banking – or get left behind...

The era of so-called ‘Open Banking’ looks set to arrive in South Africa within the next five years, writes global consulting director Nick Tuttelberg. Regulatory change to deliver it has already been made in Britain, Australia, with Europe not far behind – so it’s only a matter of time before we...

Read more Get in gear for Open Banking – or get left behind
New thinking in assessing SMEs – but are banks missing...

With all the new banking entrants coming into the SA market this year, it is surprising that only one of them has publicly stated that they will specifically target the SME market, writes global consulting director Nick Tuttelberg. The others seem to be more focused on poaching business from...

Read more New thinking in assessing SMEs – but are banks missing an opportunity?
Remaining agile and responsive in the face of rising f...

Missed our latest in-depth industry fraud webinar with consultant Frédéric Dubout? No problem – simply click on the link below to watch the recording in full. Your customer engagement can be enhanced without increasing complexity, cost or fraud risk. Success hinges on leveraging every potential type of data set...

Read more Remaining agile and responsive in the face of rising fraud
Why being recognised goes a long way to building trust...

There’s commercial value linked to recognition as we constantly strive to recreate reliable digital identities across industries, channels and countries, says Experian fraud director Chris Thomas. But in doing so a careful balance between trust, customer security, convenience, fraud and friction needs to be created. Our 2018 Global Fraud...

Read more Why being recognised goes a long way to building trust
When it comes to preventing fraud, knowledge is power...

Win customer certainty and a competitive advantage with insight into emerging fraud trends Fraud is a growing concern for consumers and businesses alike, while consumers expect to be safeguarded. How well-equipped are you for online customer authentication? Our 2018 Global Fraud and Identity Report analyses the opportunities, costs and...

Read more When it comes to preventing fraud, knowledge is power
Why nearly three-quarters of decision-makers say inves...

Read the key strategies for success here. As more businesses recognise the commercial impact of data-driven customer insights, it’s no surprise that 71% of the 590 CXOs interviewed in our new annual survey with Forrester Consulting, say investing in advanced analytics is now a top business priority. In order...

Read more Why nearly three-quarters of decision-makers say investing in advanced analytics is a top business priority
Why insights-driven businesses will be the winners in ...

The shift in power and focus on the customer means organisations must digitally-transform their business to keep up. The digital era demands a fundamental shift towards customer outcomes and customer experience. To meet these expectations companies need to become ever-more data-insights driven, and get the most out of the...

Read more Why insights-driven businesses will be the winners in the digital economy
Why innovation helps Experian retain its position amon...

For the fourth consecutive year, we’ve been included in Forbes Magazine’s Top 100 list of the World’s Most Innovative Companies. At Experian, we are proud to foster a global culture of continuous innovation. The recognition is a testament to our focus on putting our customers at the center of...

Read more Why innovation helps Experian retain its position among Forbes’ Top 100 Most Innovative Companies in the World
Poor customer management costs in lost sales and misse...

Nearly half of all businesses fail to get a consistent view of their customers across all channels – resulting in flat-lining or declining revenue for more than a third. Are you among them? Click here to join the webinar and hear the latest insight, expert opinion and best practice...

Read more Poor customer management costs in lost sales and missed opportunities