CreditAccess
Next generation customer acquisition
In today’s rapidly changing financial services environment it is vital for any business that the first interaction with a potential customer meets the customers’ expectations in service and speed.
An origination system for lending has to balance the needs of speed, with customers wanting rapid decisions, and risk management, ensuring that sufficient information is collected for an accurate assessment of risk where possible and to create the most appropriate offer.
Experian has worked with lending organisations worldwide and uses this experience to deliver a Decision Analytics proposition specifically designed to address these business challenges.
How can we help you?
Our solution integrates robust application processing, data connectivity, decisioning technology and predictive analytics with expert consulting to create a complete solution for origination for individuals and SME’s.
It integrates expertise and advanced tools to enable a lending organisation to automate and manage the entire application process. From the point of the first customer contact through to the final decision, your organisation achieves optimal application processing.
A few key facts
- Data capture screens allow the accurate input and validation of application data, which is enriched with additional data from Experian Consumer Credit Bureau (for consumers) and Experian Business Bureau (for SME’s) to provide optimal decisioning.
- Workflow functionality drives the application automatically through the process. This includes fraud detection, lookups on previous applications and interfaces to other data sources.
- The solution applies a standard set of policy rules and calculates a score based on credit bureau and application data to assess the applicant’s credit risk, indebtedness and where possible, profitability. Such elements will also enable the application of risk-based pricing.
- Once a decision is made to accept the application, segmentation enables appropriate terms of business to be assigned to the customer such as maximum loan amount, a credit limit and period of the loan.
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