Customer Insight and Management

Comprehensive portfolio management reduces risk while maximising profits

Data and Tools to Manage Your Customers

Identify new opportunities, reach your most profitable customers, and establish best practices to manage relationships. Experian® offers a variety of tools, including data and portfolio management systems and reporting software, to help you gain a full view of your customers' credit activity and behaviour so that you can market the right products at the right time to valued customers, decrease your liability with higher risk customers, and prevent consumer over-indebtedness.

Portfolio Management

If you need to understand your total risk exposure and customer value within your current portfolio. Through detailed analysis, we can show you not only where your most profitable customers are, but also how to find more of them.

Collections and Debt Management

Increasingly challenging market conditions have put entire industries under pressure to improve recovery rates and maximise profitability. As the macroeconomic environment continues to change, portfolios are coming under stress and delinquency levels continue to increase. We can help you to maximise the performance of your portfolio within this current climate.

Email Marketing

We can make it easy for you to build data-driven, relevant and timely relationships with your customers. Experian is a trusted provider of online marketing services for organisations worldwide.

Data Integrity and Management

We can make it easy for you to improve the quality, integrity and consistency of your customer information. Our data enrichment and cleansing products and services will enable you to reduce costs, increase productivity and gain a deeper insight into your target markets.

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