Scoring and Analytics for Collections
For debt collections and recoveries, debt analysis is a critical part of the process to enable organisations to create an accurate picture of the customer’s propensity and ability to pay, and therefore the amount likely to be recovered.
You can then use behavioural scoring to segment customers and prioritise collections activities to maximise recoveries and reduce collections costs.
Key benefits of debt analysis from Experian:
- Maximise recoveries
- Reduce collection costs
- Improve quality of customer understanding
How can debt analysis work for me?
Experian offers a range of custom and bureau scoring development, monitoring and evaluation services to enable lenders to maximise and continue to improve the quality of their customer understanding.
Using Experian’s debt analytics you can:
- Understand the ability and propensity to repay
- Prioritise collections activities to maximise recoveries and reduce collections costs
- Use scoring for price determination for the sale or purchase of distressed assets
- Monitor and evaluate of the predictiveness of existing scorecards under current circumstances
Data is at the heart of everything Experian does, and over the last 30 years it has developed expertise in the interpretation and use of credit bureau and clients’ customer data. Analytics turns this data into information, which enables organisations to predict how applicants and customers will behave in the debt collections and debt recoveries process, and beyond if they remain a customer.
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