1. What inspired you to choose the field you’re in?
Spent a long time in banking which has offered opportunities in a number of fields. Enjoy the challenges presented by managing fraud in a business environment, the need to drive down losses while keeping an eye on business needs and customer experience.
2. What’s the best piece of advice you have ever had?
Life can be tough for all of us at times so it helps if you keep things in perspective. Take your responsibilities seriously, be that family, the community or the job, but lighten up on yourself, taking yourself too seriously will wear you out – and annoy everyone you come into contact with!
3. Describe your most important career-defining moment
I’ve never planned my career, which is not what you’re supposed to say. I would say my career has been a series of opportunities seized when no one else wanted to take the risk of ownership. I’ve never been one not to try something because I lacked the expert knowledge, attitude and aptitude tends to carry you through. Fraud was one of those, I was asked if I would give it a go and I am still giving it a go some 16 years later.
4. If you could have dinner with 5 famous people (dead or alive), who would they be, and why?
Jane Goodall – a life dedicated to the study and protection of animals, a noble cause.
Elon Musk – went to the same school, but he must have had much, much better teachers.
Dylan Thomas – fascinating individual, literary genius .…and Welsh to boot.
Stephen King – favourite author, share his sense of the macabre.
Nelson Mandela – freed our country, owe him a debt of gratitude.
5. What’s the one thing about you few people know?
Born in Porthcawl, Wales.
6. Where is your favourite place in the world?
I’m very much a homebody, so home it is and frankly that’s wherever my family are. Do enjoy the occasional trip back to Wales and our annual family holiday destination is Cape Town.