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Poor customer management costs in lost sales and missed opportunities

Nearly half of all businesses fail to get a consistent view of their customers across all channels – resulting in flat-lining or declining revenue for more than a third.

Are you among them? Click here to join the webinar and hear the latest insight, expert opinion and best practice to retaining, serving and safeguarding your customers. It covers:

• Best practice.
• Critical insight into why two-thirds of business leaders admit their current approaches to customer management are ineffective.
• Why more than a third now report declining, or at best, flat-lining revenue.

The research hinges on a new in-depth study by Forrester Consulting, which surveyed nearly 400 senior business leaders across EMEA on our behalf.

The insight and findings are fascinating. To find out more register for our webinar here. To get your hands on the free report Winning in the customer era, simply click here.