All posts by julie ellwood

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Customer Experience...

A core theme at our recent Innovation Summit was Customer Experience and how it is becoming a critical differentiator in acquiring, managing and retaining customers. Knowing your customer and delivering the best customer experience possible has never been more critical than in today’s digital context, where the customer is...

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Driving Data and Insight: Meet our new Chief Data Offi...

For more than 100 years, Experian has been using the power of data to transform lives, businesses and economies for the better. And never before has data’s potential been so great. The acceleration of technology means that we now live in a world built on data – it is...

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On the couch – Paul Mathias...

1. What inspired you to choose the field you’re in? Spent a long time in banking which has offered opportunities in a number of fields. Enjoy the challenges presented by managing fraud in a business environment, the need to drive down losses while keeping an eye on business needs...

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The modern fraud problem is about striking the right b...

Experts share their views on how to achieve a balanced approach to fraud prevention The primary aim in managing fraud is to enable businesses to do more business safely and make banking safe for customers, revealed Paul Mathias, Group Head of Fraud Risk Management at Barclays Africa, in his...

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Experian appoints new Market President for SA...

Global information services company, Experian, has appointed Simon Russell as Market President for South Africa. Having successfully led a number of significant transformation programmes...

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