All posts by rhiannon.mccarthy

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Making insight count by leveraging technology and anal...

Our recent webinars considered the findings from Forrester Consulting’s research paper Winning in the Customer Era, in which 73% of the respondents stated that they believe the way in which they do business today will change radically over the next five years. The main drivers for change are competition,...

Read more Making insight count by leveraging technology and analytics to build a 360° view of your customer