All posts by Rob van der Westhuizen

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The litigation process for debt recovery...

This article outlines when it may be necessary to institute legal action as well as how to go about doing it. We shall be looking at who the plaintiff is and who the defendant is as well as the role of the court. We will also take a look...

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Rethinking the Business of Digital Customers...

Already in 2019, the International Finance Corporation in an article on digital financial services predicted that if banks and other financial services providers in Africa “don’t have a digital strategy by now they are at risk of seriously depleting their value proposition to their customers and losing market share.”...

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Embracing Digital Transformation in Africa...

Companies and individuals are embracing digital transformation in Africa. More and more, this is forming part of their strategy to remain relevant, improve customer service, or increase access to financial services their customers wouldn’t usually have access to in the physical world. In the Uganda Vision 2040 statement, it’s...

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Interview with Managing Director of Compuscan CRB – an...

Compuscan CRB was the first credit reference bureau to enter Uganda and celebrated many years’ success in partnership with the Ugandan government, the Bank of Uganda, various governing bodies and clients. In April 2019, the acquisition of Compuscan by Experian came into effect. One year on, we caught up...

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Experian appoints new market president for Africa...

Experian, one of the world’s leading global information services company, has appointed Ferdie Pieterse as the new Chief Executive Officer for Experian Africa. With extensive pan-African experience as an emerging markets executive in numerous C-Suite roles within the financial services sector, Ferdie is well-suited to driving Experian’s expansion into...

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Debt relief interventions in South Africa...

In an effort to aid overburdened low-income citizens, on 15 August 2019, President Ramaphosa signed the National Credit Amendment Act, 7 of 2019 which brings about debt relief interventions for overly indebted consumers. Qualifying consumers can extract themselves from over-indebtedness by applying for debt intervention at the National Credit...

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