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The modern fraud problem is about striking the right b...

Experts share their views on how to achieve a balanced approach to fraud prevention The primary aim in managing fraud is to enable businesses to do more business safely and make banking safe for customers, revealed Paul Mathias, Group Head of Fraud Risk Management at Barclays Africa, in his...

Read more The modern fraud problem is about striking the right balance between fraud prevention and delivering excellent customer experiences
How an online bank reduced new account opening fraud b...

As an online-only bank, this financial institution needed to maintain a lower cost structure compared to their traditional banking competitors, in order to specialise in high-value money market accounts and certificates of deposit with some of the highest yields paid in the market. As with many online banks, it...

Read more How an online bank reduced new account opening fraud by US$2.3 million
Are you failing to get to grips with true cost of frau...

You’re not alone. It’s emerged that around half of all boardrooms say increased exposure to fraud is among the biggest challenges currently faced. But at the same time, far fewer fraud teams (16%) believe their businesses are effective at preventing or managing it. New findings highlight why only the...

Read more Are you failing to get to grips with true cost of fraud – despite it being a top-priority?
Businesses now rate fraud as key inhibitor to commerci...

Our research reveals majority of boardrooms are now waking up to the fact fraud prevention and friction have a direct impact on customer experience and lost sales. Many businesses admit increasing exposure to fraud is at the top of their agenda – despite big gaps in best practice when...

Read more Businesses now rate fraud as key inhibitor to commercial success – for the first time ever
Convenience versus privacy and the importance of ensur...

Amid the slew of new internet-connected devices launched this year, we share eight tips to help your customers retain their security. Internet-connected devices are now pretty much everywhere and among the top holiday sales this year.  Around the world more and more of us are using devices like virtual...

Read more Convenience versus privacy and the importance of ensuring your customers’ security
Finding balance at the digital tipping point...

Right now businesses across the globe are at a digital tipping point as ‘traditional’ commercial models are predicted to simply disappear within the next five years, new research has shown. It comes as the majority of senior business leaders also acknowledge many of their current commercial approaches are ineffective,...

Read more Finding balance at the digital tipping point
The view from the top...

Change is coming and time is running out, new research reveals. We commissioned Forrester Consulting to gauge opinion among nearly 400 CEOs and senior business leaders working across Europe, the Middle East, and Africa. Many are saying the same things as they face up to critical gaps in their...

Read more The view from the top
Three out of four predict traditional business models ...

New research shows the majority of boardrooms admit they’re far from ready to meet the digital challenge. It also emerged data-driven customer insight is now a top commercial priority for more than four out of five (81%) traditional businesses as they aim to close the gap on leaner, new-to-market...

Read more Three out of four predict traditional business models to be obsolete within the next five years
Half of organisations don’t have visibility of the tru...

Our recent webinar, co-presented with Forrester, and Chris Thomas, Experian’s Director of Fraud and ID in EMEA, highlighted the acute need for businesses to...

Read more Half of organisations don’t have visibility of the true cost of mobile fraud to their business