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The litigation process for debt recovery...

This article outlines when it may be necessary to institute legal action as well as how to go about doing it. We shall be looking at who the plaintiff is and who the defendant is as well as the role of the court. We will also take a look...

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Rethinking the Business of Digital Customers...

Already in 2019, the International Finance Corporation in an article on digital financial services predicted that if banks and other financial services providers in Africa “don’t have a digital strategy by now they are at risk of seriously depleting their value proposition to their customers and losing market share.”...

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Embracing Digital Transformation in Africa...

Companies and individuals are embracing digital transformation in Africa. More and more, this is forming part of their strategy to remain relevant, improve customer service, or increase access to financial services their customers wouldn’t usually have access to in the physical world. In the Uganda Vision 2040 statement, it’s...

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Interview with Managing Director of Compuscan CRB – an...

Compuscan CRB was the first credit reference bureau to enter Uganda and celebrated many years’ success in partnership with the Ugandan government, the Bank of Uganda, various governing bodies and clients. In April 2019, the acquisition of Compuscan by Experian came into effect. One year on, we caught up...

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Debt relief interventions in South Africa...

In an effort to aid overburdened low-income citizens, on 15 August 2019, President Ramaphosa signed the National Credit Amendment Act, 7 of 2019 which brings about debt relief interventions for overly indebted consumers. Qualifying consumers can extract themselves from over-indebtedness by applying for debt intervention at the National Credit...

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Join our webinar to help demystify the challenges of f...

Takes place from 13.00 CET / 14.00 SAST on 22 January. New IFRS 9 regulations came into force on 1 January 2018. They require financial institutions to pro-actively make provisions on their balance sheets for expected future credit losses. The IFRS 9 standard requires the estimation of expected credit loss...

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Are you successfully plugging customers in to a seamle...

Nearly three out of four board rooms admit their online customer experiences are simply inadequate, new research has revealed. It comes as business leaders across the globe accept we’ve now reached a digital tipping point, given it’s widely acknowledged traditional business models will disappear within the next five years....

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Hunter helps Aviva detect fraud on 2,200 new commercia...

Aviva detected policy fraud on almost 2,200 commercial motor policies last year, the leading insurer has revealed. The extent of front-end fraud in the...

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Experian cited in influential mobile fraud management ...

We have been cited in Forrester’s 2016 Vendor Landscape: Mobile Fraud Management Solutions report, and listed as having nine out of a possible 10...

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