The era of so-called ‘Open Banking’ looks set to arrive in South Africa within the next five years, writes global consulting director Nick Tuttelberg. Regulatory change to deliver it has already been made in Britain, Australia, with Europe not far behind – so it’s only a matter of time before we...
With all the new banking entrants coming into the SA market this year, it is surprising that only one of them has publicly stated that they will specifically target the SME market, writes global consulting director Nick Tuttelberg. The others seem to be more focused on poaching business from...
Missed our latest in-depth industry fraud webinar with consultant Frédéric Dubout? No problem – simply click on the link below to watch the recording in full. Your customer engagement can be enhanced without increasing complexity, cost or fraud risk. Success hinges on leveraging every potential type of data set...
There’s commercial value linked to recognition as we constantly strive to recreate reliable digital identities across industries, channels and countries, says Experian fraud director Chris Thomas. But in doing so a careful balance between trust, customer security, convenience, fraud and friction needs to be created. Our 2018 Global Fraud...
Win customer certainty and a competitive advantage with insight into emerging fraud trends Fraud is a growing concern for consumers and businesses alike, while consumers expect to be safeguarded. How well-equipped are you for online customer authentication? Our 2018 Global Fraud and Identity Report analyses the opportunities, costs and...
Takes place from 13.00 CET / 14.00 SAST on 22 January. New IFRS 9 regulations came into force on 1 January 2018. They require financial institutions to pro-actively make provisions on their balance sheets for expected future credit losses. The IFRS 9 standard requires the estimation of expected credit loss...
Read the key strategies for success here. As more businesses recognise the commercial impact of data-driven customer insights, it’s no surprise that 71% of the 590 CXOs interviewed in our new annual survey with Forrester Consulting, say investing in advanced analytics is now a top business priority. In order...
The shift in power and focus on the customer means organisations must digitally-transform their business to keep up. The digital era demands a fundamental shift towards customer outcomes and customer experience. To meet these expectations companies need to become ever-more data-insights driven, and get the most out of the...
Visit our new GDPR resources page On 28 May 2018, the EU’s ambitious General Data Protection Regulation (GDPR) comes into force, by which time all businesses operating across Europe must comply with the new legislation. Are you ready? Are you prepared for the new regulations, will you be compliant...