Tag: customer acquisition

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Why GDPR offers a timely opportunity to transform, opt...

The General Data Protection Regulation (GDPR) comes into effect at the end of May 2018. When it does all organisations will need to maintain accurate data on their EU customers. The aim is to strengthen data privacy and protection for all EU citizens. It will transform processes to standardise...

Read more Why GDPR offers a timely opportunity to transform, optimise and future-proof your business.
How data management and preparation for GDPR can drive...

At the end of May 2018, the EU’s ambitious General Data Protection Regulation (GDPR) comes into force, by which time all businesses transacting across Europe must comply with the new legislation. Are you prepared for the new regulations, will you be compliant with the new demands and what impact...

Read more How data management and preparation for GDPR can drive your performance
Why innovation helps Experian retain its position amon...

For the fourth consecutive year, we’ve been included in Forbes Magazine’s Top 100 list of the World’s Most Innovative Companies. At Experian, we are proud to foster a global culture of continuous innovation. The recognition is a testament to our focus on putting our customers at the center of...

Read more Why innovation helps Experian retain its position among Forbes’ Top 100 Most Innovative Companies in the World
Safeguard your sales by driving your customer insight...

Insight counts because lost sales cost. Businesses across the globe are now becoming increasingly reliant on a combination of data, analytics and technology to ensure they offer the very best customer experience first time – and every time. Those that don’t, readily admit they’re now facing flat-lining revenues and...

Read more Safeguard your sales by driving your customer insight
Poor customer management costs in lost sales and misse...

Nearly half of all businesses fail to get a consistent view of their customers across all channels – resulting in flat-lining or declining revenue for more than a third. Are you among them? Click here to join the webinar and hear the latest insight, expert opinion and best practice...

Read more Poor customer management costs in lost sales and missed opportunities
Why accurate insight is now the top priority for busin...

Boardrooms unanimously agree that accurate insight across the customer life cycle is critical to their growth, with the vast majority (81%) firmly positioning it as their top business priority for the year ahead. But more than two out of three readily admits their current approach to customer experience is...

Read more Why accurate insight is now the top priority for businesses as maximised customer experience becomes critical to growth
How an online bank reduced new account opening fraud b...

As an online-only bank, this financial institution needed to maintain a lower cost structure compared to their traditional banking competitors, in order to specialise in high-value money market accounts and certificates of deposit with some of the highest yields paid in the market. As with many online banks, it...

Read more How an online bank reduced new account opening fraud by US$2.3 million
Businesses now rate fraud as key inhibitor to commerci...

Our research reveals majority of boardrooms are now waking up to the fact fraud prevention and friction have a direct impact on customer experience and lost sales. Many businesses admit increasing exposure to fraud is at the top of their agenda – despite big gaps in best practice when...

Read more Businesses now rate fraud as key inhibitor to commercial success – for the first time ever
Convenience versus privacy and the importance of ensur...

Amid the slew of new internet-connected devices launched this year, we share eight tips to help your customers retain their security. Internet-connected devices are now pretty much everywhere and among the top holiday sales this year.  Around the world more and more of us are using devices like virtual...

Read more Convenience versus privacy and the importance of ensuring your customers’ security