Tag: Lending

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The opportunity cost of fraud versus friction...

We’re all in a technological arms race with fraudsters, making prevention and cyber-security everyone’s challenge. Fraudsters are fast, adaptable, indiscriminate, well-resourced and sophisticated – brutally highlighted by current estimates predicting global fraud is set to top US$2 trillion by 2020. At the same time, an increasingly sophisticated breed of...

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Enter the age of the digital customer – the rules for ...

During the past 12 months we have seen three common global trends emerging in the digital challenges facing ‘traditional’ large enterprise’ organisations. First, we’re seeing that organisations still have a disconnected view of the customer. They are struggling to ‘connect the dots’ across online and offline channels, internal systems, business...

Read more Enter the age of the digital customer – the rules for competing to win and retain customers have changed!
Finding balance at the digital tipping point...

Right now businesses across the globe are at a digital tipping point as ‘traditional’ commercial models are predicted to simply disappear within the next five years, new research has shown. It comes as the majority of senior business leaders also acknowledge many of their current commercial approaches are ineffective,...

Read more Finding balance at the digital tipping point
The view from the top...

Change is coming and time is running out, new research reveals. We commissioned Forrester Consulting to gauge opinion among nearly 400 CEOs and senior business leaders working across Europe, the Middle East, and Africa. Many are saying the same things as they face up to critical gaps in their...

Read more The view from the top
Three out of four predict traditional business models ...

New research shows the majority of boardrooms admit they’re far from ready to meet the digital challenge. It also emerged data-driven customer insight is now a top commercial priority for more than four out of five (81%) traditional businesses as they aim to close the gap on leaner, new-to-market...

Read more Three out of four predict traditional business models to be obsolete within the next five years
Income estimation at the heart of responsible lending...

In today’s financial market, it’s critical to have a comprehensive view of your customers’ ability to pay in both the short and longer term....

Read more Income estimation at the heart of responsible lending