The era of so-called ‘Open Banking’ looks set to arrive in South Africa within the next five years, writes global consulting director Nick Tuttelberg. Regulatory change to deliver it has already been made in Britain, Australia, with Europe not far behind – so it’s only a matter of time before we...
With all the new banking entrants coming into the SA market this year, it is surprising that only one of them has publicly stated that they will specifically target the SME market, writes global consulting director Nick Tuttelberg. The others seem to be more focused on poaching business from...
Missed our latest in-depth industry fraud webinar with consultant Frédéric Dubout? No problem – simply click on the link below to watch the recording in full. Your customer engagement can be enhanced without increasing complexity, cost or fraud risk. Success hinges on leveraging every potential type of data set...
There’s commercial value linked to recognition as we constantly strive to recreate reliable digital identities across industries, channels and countries, says Experian fraud director Chris Thomas. But in doing so a careful balance between trust, customer security, convenience, fraud and friction needs to be created. Our 2018 Global Fraud...
Win customer certainty and a competitive advantage with insight into emerging fraud trends Fraud is a growing concern for consumers and businesses alike, while consumers expect to be safeguarded. How well-equipped are you for online customer authentication? Our 2018 Global Fraud and Identity Report analyses the opportunities, costs and...
Read the key strategies for success here. As more businesses recognise the commercial impact of data-driven customer insights, it’s no surprise that 71% of the 590 CXOs interviewed in our new annual survey with Forrester Consulting, say investing in advanced analytics is now a top business priority. In order...
The shift in power and focus on the customer means organisations must digitally-transform their business to keep up. The digital era demands a fundamental shift towards customer outcomes and customer experience. To meet these expectations companies need to become ever-more data-insights driven, and get the most out of the...
At the end of May 2018, the EU’s ambitious General Data Protection Regulation (GDPR) comes into force, by which time all businesses transacting across Europe must comply with the new legislation. Are you prepared for the new regulations, will you be compliant with the new demands and what impact...
For the fourth consecutive year, we’ve been included in Forbes Magazine’s Top 100 list of the World’s Most Innovative Companies. At Experian, we are proud to foster a global culture of continuous innovation. The recognition is a testament to our focus on putting our customers at the center of...