Please note, we cannot answer personal credit report queries sent to us on these feedback forms. The quickest way to get help and advice about your credit report is to visit Consumer Advice or contact the help desk on 0861 10 56 65.

  • Submit

Consumer Queries

For consumer related inquiries or queries on your credit report, please phone: 0861 10 56 65 or click below

Click here

Contact Us

Johannesburg (Head office)

Experian House
Ballyoaks Office Park
35 Ballyclare Drive
Bryanston, 2021
Tel: (011) 799-3400

Cape Town

Ground Floor
Birkdale 1 Building
River Park
River Lane
Liesbeek Parkway
Tel: 0861 397 628


Mayfair on the Lake
Portion 11 of Lot 2513
Umhlanga Ridge,
New Town Centre.
5 Park Lane
Office 15 -  2nd Floor
Tel: 0861 222 634