Collections and Recoveries

More about Collection & Debt Management

Free On-demand Webinar: Collection Strategies in Customer Management Systems

Watch this on-demand webinar to understand how to use insightful data, software and analytical capabilities to create an effective collection strategy.

Collections and Recoveries

Experian has built a strong set of end to end services that deliver your key collections needs such as; segmentation, skip-tracing, account monitoring, decisioning and case management, through the integration of data, analytics and software.


Collections and Recoveries - Products and Services


Tallyman is the sophisticated software system that is at the heart of the Decision Analytics debt management solution from Experian. The system streamlines the collections process, reduces bad debt write-offs, improves cash flow, reduces provisioning and cures more customers, which improves customer relationships and facilitates future selling opportunities.

Customer Collect

Customer Collect is an all-in-one batch tool that offers easy access to credit-based scoring, consumer credit history information and analytical tools to provide early detection of non-payment and to substantially improve recovery efforts.

Customer Risk Triggers

Customer Risk Triggers is a solution that empowers organisations to manage their customer relationships better through timely knowledge of significant credit-related events in the customer’s life that you would otherwise be unaware of.

Collection Letters

Economic pressures have made the collection of outstanding monies a stressful and often unsuccessful experience. Non payment negatively affects your cash flow as well as your ability to pay your debts. Experian offers a set of carefully structured letters to prompt payment from overdue customers.


KreditXchange provides subscribers with access to a convenient, virtual meeting place where credit professionals can share information on suppliers and debtors among peers in the credit community in real-time. 

Scoring and Analytics

Experian Decision Analytics combines expertise with consultancy and analytical services to create solutions across the customer life cycle. Our approach to analytics is not just to build scorecards but to capture real business benefits. While our approach is continually evolving to encompass the latest thinking and advanced techniques, our focus is always on developing practical solutions that meet your business needs.


Experian Decision Analytics consultants have built an in-depth expertise in serving major organisations around the globe, helping them significantly increase profitability.

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