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As Chief Customer Officer at Experian, Bree brings over a decade of experience in financial services, information technology, and software sales to her role. She is passionate about delivering exceptional client value and driving customer-centric strategies that foster long-term partnerships.

Bree began her journey with Compuscan in 2011 and played a key role through its acquisition by Experian in 2019. Since then, she has led high-performing sales teams, most recently managing a team of Tier 1 Account Managers before being promoted to Head of Sales in 2025. Her leadership, strategic insight, and consistent delivery of results led to her appointment as Chief Customer Officer.

With a strong foundation in strategic planning, client engagement, and regulatory compliance, Bree is committed to ensuring that every client experience is seamless, impactful, and aligned with their business goals. She holds an MBA in Strategy and Strategic Sustainable Marketing, as well as an LLB degree, equipping her with a unique blend of commercial and legal expertise.

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Dion Chang will make you think differently.
He is a strategic thinker, keynote speaker, a walking ideas bank and professional cage rattler.
He is one of South Africa’s most respected trend analysts and founder of Flux Trends, which takes the unique view of “trends as business strategy”.
For two decades Flux Trends has helped companies identify disruptive trends that inevitably forces change on their business model – anything from disruptive technologies to shifting consumer temperament to generational conflict within a workforce.
Dion is passionate about assisting companies embrace change and embedding a culture of innovation into corporate operating systems. As a result, he is used as a management consultant for businesses facing change and struggling to adapt to a new world order.
He will identify your blind spots and is not afraid to ask uncomfortable questions about the unintended consequences of your innovation trajectory.
His module – The Business of Innovation – is crafted for business managers and executives at UCT’s Graduate School of Business. He has also lectured at GIBS and Duke CE. He has devised and hosted numerous immersion tours and trend conferences, published six books and sits on the advisory board of the Centre on African Philanthropy and Social Investment at WITS.
Apart from being an information source for cross-industry trends for many journalists, he also writes columns for City Press and trend features for Acumen (a business quarterly for GIBS).
As a seasoned career shifter, his has embarked on another new trajectory. As a certified end-of-life doula he is dovetailing his new vocation with 20 years of experience in “the death of old ideas and the birth of the new” and is now guiding people through life’s pivotal moments as a transition coach.
As an end-of-life doula, his area of specialisation is pet bereavement and disenfranchised grief. His new book – A Pawfect Life – tracks not only the trends in the booming global pet economy but also introduces the concept of a pet doula to the world.
Dion is an intrepid traveller, global citizen and proud South African.

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Nastassia Arendse is a Senior Business Anchor at CNBC Africa hosting a daily weekday program which explores the most interesting topics in finance, markets, economics, and business. Every day, she sits down with the top names in finance and economics to analyse the essential stories for the business day ahead, bringing insight into global and local markets.

With a career spanning 16 years, Nastassia has established herself as a smart, compelling, and creative financial journalist. Her versatility is evident in her experience across various platforms, including print, audio, digital news, and TV. Her breadth of international experience, which has taken her across the globe, further underscores her adaptability and wide-ranging skills.

As a television anchor, she presented business shows on Business Day TV, SAfm Radio, Classic FM and SABC News.

As an experienced reporter, she has covered global commodity markets for the financial media company Moneyweb, writing features that track changes and trends worldwide in the commodity space. The beat focused on how prospects for the global economy, interest rates and currencies influence investor decisions concerning gold, precious metals, fixed income, and equities.

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Tommy is a seasoned banker with almost 20 years in credit. He has worked at some of South Africa’s leading banks, running end-to-end credit value chains including pricing and collections. After years spent putting South Africans into homes and vehicles, he took on the challenge of helping build a digital challenger bank in one of the continent’s most sophisticated and entrenched banking markets, joining TymeBank (now GoTyme Bank) in 2022. He started as Head of Credit Risk and was recently appointed to the bank’s EXCO as Head of Lending. His portfolio includes GoTyme’s Buy Now Pay Later product, MoreTyme.

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Molefi Seshabela is the Head: Secured Credit Risk at Old Mutual Bank, with over 11 years of experience across banking, financial services, quantitative analytics and credit risk. His career spans roles at various financial institutions, covering credit risk modelling, IFRS 9, model validation, portfolio management, pricing and credit strategy.

He holds an MSc in Business Mathematics and Informatics from North-West University and is currently a PhD candidate at NWU, where his research focuses on enhancing credit risk measurement and decisioning within prescribed regulatory frameworks. His broader interests include the application of data, advanced analytics and artificial intelligence to improve credit outcomes, while ensuring that innovation remains explainable, responsible and appropriate within a highly regulated banking environment.

Molefi is also passionate about mentorship and the development of future leaders. He believes that the corporate environment can often be complex to navigate, particularly for professionals early in their careers, and that access to mentors and coaches can materially shape their development. Through mentoring, he aims to help others better understand and navigate this environment, develop confidence in their capabilities, and grow into effective future leaders.

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Experian South Africa’s Head of Decisioning Solutions, Razia Cleland, has over 20 years’ experience in the financial services industry, across insurance, retail banking, credit and scoring analytics, and collections. She has an actuarial science and statistics background and uses these skills to build a strong technical base in modelling, scoring and data analytics, and consulting. Her key focus areas within financial services are collections and risk management, and finding novel solutions to clients’ problems across the customer life cycle.

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Danielle has spent her career working across Africa’s fintech and payments sector, bringing together the people, businesses and ideas that are shaping the industry. She is COO of the Fintech Association of South Africa (FINASA), President of Sub-Saharan Africa for AWFP, Co-Chair of the PASA Academy, and a Director at titc.io. Her work spans fintech, payments, talent, events and industry development, but the common thread is people. Danielle believes the best opportunities usually start with the right introduction, an honest conversation and a willingness to make things happen.

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Francois is a highly experienced credit risk executive in the retail and financial services industry.
He joined Experian in 2022 to head up the Decision Analytics division in Africa.
Before Experian, he was at HomeChoice for 6 years as Credit Risk Director, responsible for fraud prevention, data science, credit risk and collections in retail credit and financial services. Prior to HomeChoice, he was a key member in establishing and building the JD Consumer Finance division within JD Group. Appointed to the JD Consumer Finance board in March 2013 as Chief Risk Officer and Executive Director.
He gained extensive experience over a 25 year period in the local and international banking and retail industries. Spent 4 years with TransUnion in setting up the analytics environment and a few years with Absa as an economist and later heading up retail and vehicle finance credit risk, spanning the entire credit life-cycle. Part of the founding team of the PIC Solutions (now Principa) Johannesburg office for 5 years in various capacities, ranging from consultant to establishing the MENA office in Dubai, heading up a team of risk and analytics consultants providing credit consulting and scoring services to various local and global banks and credit retailers in Africa and the Middle East. A number of years later, joined Network International, establishing Advisory Services.
He has a B.Com degree, a B.Com (Hons) in Economics and a B.Com (Hons) Investment Management from Rand Afrikaans University and also completed the Gordon Institute of Business Science (GIBS) Global Executive Development Programme, cum laude, through the University of Pretoria.
He is an avid runner and loves playing golf in his free time. He and his wife, Daléne, have 3 sons, all staying in Somerset West.

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Paul Lamont is a Product Director at Experian UK, responsible for the agentic AI strategy for the UK’s Business Information division. Paul has worked extensively as a product strategist across Experian’s core markets, developing enterprise agentic solutions to scale globally.
Paul joined Experian eight years ago through its global innovation team before moving into product leadership, spending his first few years co-developing and launching a consumer-consented data solution from 0🡪1 with some of the UK’s largest banks. He brings over a decade of experience in consumer financial services across Europe and Africa, including as a digital product strategist for private equity funds focused on financial inclusion, and as an early team member at fintech lender afb (now Jumo), delivering digital microloans in Kenya, Zambia and Ghana.
Paul is ACMA-qualified, with a Bachelor of Business Science (Finance Hons) and an MBA from the University of Cape Town.

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Ndivhuho joined STANLIB as an Economist in 2019 and currently serves as a Senior Economist. In this role, she conducts macroeconomic research and forecasting, with a particular focus on South Africa and China. She also provides economic insights and research support to STANLIB’s various asset management teams, helping to inform investment decisions.
Prior to joining STANLIB, Ndivhuho worked at the South African Reserve Bank, where she joined the Financial Stability Department as a graduate in 2013. During her time there, she contributed to macroeconomic policy development, helping to shape South Africa’s macroprudential policy framework and financial stability monitoring framework.
Ndivhuho holds a bachelor’s degree in economics and politics from Rhodes University, as well as two master’s degrees, one in economics from University of Pretoria and a second in finance from Cambridge University. As a research economist, she has authored several research papers that have been presented at conferences hosted by the Economic Society of South Africa.

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Hans Zachar is Chief Executive Officer of Nutun. Over the last few years, JSE-listed Nutun has evolved from a traditional business process outsourcing operator into a technology- and AI-led digital business services provider, offering specialist collections, credit-lifecycle management and business process outsourcing services to a wide range of clients in South Africa, UK and the US.

Hans joined Nutun in March 2023 as Group Chief Technology and Information Officer (CTIO) and was subsequently appointed Chief Operating Officer of Nutun International. As CTIO he led the transformation of the Nutun technology landscape and drove the group’s AI and digitalisation strategy.

Prior to joining Nutun, Hans served as Vice President of Solutions at TransUnion Africa and before that as Managing Director of Accenture’s Technology Strategy practice across Africa. In these roles, Hans’ focus was on working with some of the largest organisations on the continent to chart and execute a course towards digital transformation.

He holds bachelor’s and master’s degrees in electrical engineering from the University of the Witwatersrand.

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Stuart Emslie is Head of Actuarial and Data Science at Discovery Bank, where he leads the bank’s actuarial, data science and AI capabilities. He graduated from the University of Cape Town with a Bachelor of Business Science in Actuarial Science and is a Fellow of both the Actuarial Society of South Africa and the Institute and Faculty of Actuaries.

Stuart’s career has spanned actuarial science, data science, research and development, and AI, with a focus on translating advanced analytical capabilities into practical applications at scale. At Discovery Bank, his work spans behavioural modelling, real-time decisioning, generative AI and agentic systems, with a particular focus on how AI can transform the way clients interact with and experience financial services. He is particularly interested in moving beyond AI as a tool for information and insight towards systems that can personalise experiences, support decision-making and safely take actions on behalf of clients.

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