Data Incident

Experian is investigating an isolated incident in South Africa involving a fraudulent data enquiry. For updates please click the button below.

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— Experian Fraudulent Data Incident

Experian South Africa is investigating an isolated incident in South Africa involving a fraudulent data inquiry. Our investigations indicate that an individual in South Africa, purporting to represent a legitimate client, fraudulently requested services from Experian. The services involved the release of information which is provided in the ordinary course of business or which is publicly available.

We can confirm that no consumer credit or consumer financial information was obtained.

For further information regarding your personal data or that of your business, please follow the links below.


— Open letter from Experian South Africa CEO
FAQ on Data Incident
— Information for consumers
— Information for businesses

 

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Since 31 December 2019, the Coronavirus Disease 2019 or COVID-19 has spread to more than 100 countries, including South Africa.

For the latest information from the South African government, please visit https://sacoronavirus.co.za/