Experian Trust Centre

Legal and compliance information for Experian in Africa

Experian Policies and Procedures

Experian is a leading information services company, which means we look after vast volumes of data. We have always been committed to using data responsibly to make a positive difference. In this modern, data-rich world it can be easy to lose track of how your personal data is being used, which is why we work hard to give you complete transparency over what we hold and how we use it.

The Experian Trust Centre is a central hub for legal and compliance material relating to legal, compliance and other matters.


PAIA Manual

TheĀ  Promotion of Access to Information Act (PAIA) Manual provides you with information about the type of information held as well as the process you should follow to access information held by Experian South Africa (Pty) Ltd and the subsidiaries for which it has management responsibility.

PAIA Access Form

Please use the prescribed form (Form J752) to make the request for access to a record. The request form is available for download below and must be made to the Information Officer at the address, fax number or electronic mail address as set out in the PAIA Manual.

POPIA Data Access Manual

Experian's Protection of Personal Information Act (POPIA) Manual will be available soon.

Legal Notices & Policies