About Experian’s Collections Solutions
Experian’s collections solutions are designed to address the unique challenges businesses face in debt recovery. Our services span multiple focus areas, including contact accuracy, debtor prioritisation, strategy optimisation, and efficient debt management, whether you collect in-house or through third-party collections agents.
We help businesses to:
Enhance Contact Success Rates
Leverage tools like Contactability Batch, Experian Data Quality, and Best Employer Address Telephone services to maintain accurate customer contact information.
Optimise Operational Efficiency
With our collections scores, you can assess customers’ likelihood to pay, helping you allocate resources strategically and target effectively.
Identify and Engage the Right Customers
Using a blend of Experian bureau data and your customer data, we develop predictive models, including Right Time to Call models, tailored to maximise engagement and results.
Manage Collections End-to-End
PowerCurve Collections software supports all aspects of collections—from pre-delinquency to legal proceedings and beyond—offering fully customisable decisioning and workflow management to streamline your operations.