Improve your contact success rates

Improve your contact success rates with Experian’s latest customer information updates.

Please choose from our range of solutions tailored to meet your specific needs.

database

How We Can Help You

telephone contact information

I need the most recent telephone contact information for my customers

Get bulk updates on your customers’ latest telephone details with Experian’s Contactability Batch. This service can also notify you of changes—if a customer provides new contact details, we’ll inform you promptly via a real-time or batch-delivered alert.

address information

I need more than just a phone number; I need to include address and employer information, too

Experian’s Best Employer Address Telephone Service (BEATS)  ranks the most accurate contact information, including a customer’s latest employment details, physical address, and telephone numbers. By leveraging multiple data sources, BEATS prioritises contact points to ensure the highest likelihood of reaching your customers effectively across all three areas.

real-time contact verification

I need real-time contact verification across multiple channels

Experian’s Data Quality (EDQ) tool offers real-time verification for customer-provided contact information across email, telephone, and physical addresses. EDQ’s intelligent features alert agents to potential spam numbers recently created emails and other reliability indicators. This enables your team to collect accurate, high-quality contact information while engaging with customers live.