Experian South Africa data incident

On 19 August 2020, Experian South Africa announced an isolated incident in South Africa involving a fraudulent data inquiry.

We want you to know that the protection of your data and personal information is our priority. And on behalf of Experian SA, we apologise for the stress and concern this has caused you.

We advise concerned consumers to monitor their free credit report at www.mycreditcheck.co.za, and businesses to request their free business credit report by emailing ServiceDeskSouthAfrica@experian.com  

Please refer to the below resources which will provide further details to the incident as well as actions consumers and businesses can take to protect themselves:

Further information

Open letter from Experian South Africa CEO

Information for consumers

Information for businesses

FAQs on Data Incident