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How can we help?

Please note, we cannot answer personal credit report queries sent to us on these feedback forms. The quickest way to get help and advice about your credit report is to visit Consumer Advice or contact the help desk on 0861 10 56 65.

Johannesburg (Head office)

Ballyoaks Office Park
Tel: (011) 799-3400

Stellenbosch (Head office)

Experian House,
3 Neutron Avenue,
Techno Park

Tel: (021) 888-6000

Durban (Sales office)

Umhlanga Ridge
Tel: (011) 799-3400

Consumer Queries

Phone: 0861 10 56 65
EmailEZA.consumer@experian.com

Please note that as of 1 June 2015, on-site consumer enquiries will not be available at any Experian offices.