Data protection law ensures that your personal data is used properly and legally by all organisations. In South Africa, you have various rights under the NCA and POPIA.
Whilst we consider all data subjects' rights' requests individually and, on a case-by-case basis, not all of these rights apply to the data we hold in our database. For example, where the information is processed in terms of a regulatory obligation under the NCA, those rights cannot be exercised.
POPIA gives you a number of rights in relation to the personal information held by us about you:
Correct any personal information that is wrong.
Ask us to delete your personal information.
Ask us to stop using your data.
Understand what happens to your personal information.
See what personal information we hold about you.
Download the Act
If you believe that your personal information has been unlawfully or unfairly used by us, you may:
You may submit your complaint in any of the three options provided, but we are sure that if submitted directly to us we will resolve your complaint quickly.