Understand your customer's financial status

with Credit Scorecards

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Experian’s Delphi for Customer Management scorecard can help you to better understand your customer’s financial status, at any time. Life can be full of twists and turns, and with these twists and turns, financial situations may change for the better or for the worse. With Delphi for Customer Management you can have access to extensive data that helps you to understand how your customer’s financial health is faring.

Understanding the credit health of your customers using Delphi for Customer Management is advantageous to any credit provider who wishes to nurture long term and responsible relationships.


Helping you to make credit decisions with less risk and more speed

People expect credit providers to know their stuff when it comes to offering the right products and services to their customers. At Experian, we can help you to collect and interpret the wealth of complex data now available, using our Delphi for New Business scorecard. Subsequently as a business, you can start to make those confident make or break lending decisions, instilling trust and building transparent relationships with the right customers.

Benefits of Experian’s Delphi Customer Management scorecard

  • Helps you to understand what products and services a particular customer might benefit from
  • Allows you to identify and help customers who may be getting into financial difficulty
  • Helps you to make proactive decisions on individual credit limit use
  • Takes changes in risk trends into account
  • Looks at each data set individually so that it is treated in a way that is optimal to the type of credit being applied for

How credit scorecards work

Delphi for Customer Management is delivered in batch data which can be easily integrated into your in-house systems and solutions.

Our Delphi for New Business scorecard can help you, as a reputable credit provider, to understand new customer credit health and predict how likely your customers are to maintain a credit agreement. We pull data from a multitude of sources, which means that you can make your credit risk decisions with less risk and more speed.

The Delphi for New Business scorecard integrates into your systems via an Application Programming Interface (API), using common XML language.

Find out how we can help your business thrive