PowerCurve collections

Are your customers at the heart of your collections management?

Every interaction with a customer is an opportunity to strengthen the relationship. Even when it comes to debt collection. A missed loan payment or a bill not paid on time could mean your customer was just forgetful or they are facing real financial difficulty. Knowing the difference is important to deciding which is the fairest course of action to take. Putting that knowledge into action is even more critical.

PowerCurve Collections unlocks the power of data and analytics to provide the guidance needed to personalise the collections process, effectively recovering debt whilst preserving long-term customer relationships.

How can PowerCurve Collections help you?

Increase recoveries - Apply relevant targeted collections actions.

Reduce collection costs - Automate decisions and use best practise collection techniques.

Maintain compliance - Manage collections with the customer at the heart of your strategy.

Increase customer retention - Deliver higher quality interactions through enhanced customer insight.

How does PowerCurve Collections work?

PowerCurve Collections brings together key components to provide a rounded collections solution:

Data

Connect to rich data sources to create a comprehensive view of your customers

Analytics

Make smarter collections decisions with a variety of data-driven insights

Decisioning

Automatically decide on the appropriate customer treatment

Operations

Drive an automated and efficient collections wortkflow

Consultancy

Work in partnership with our debt-management specialists to optimise your collections strategies

To see how Experian can help you maximize your collections performance call +27 11 799 3400 or contact your Experian representative.

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